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A cost-effective, flexible off-the-shelf solution that allows operators to receive picking instructions through a headset leaving their hands free for continuous work. The main characteristic of Voice Systems is that the operator can work “hands free, eyes free”. Voice picking has real OH&S benefits as operators remain aware of what is going on around them. Through the elimination of paper instructions, Voice delivers improvements in productivity and accuracy. Voice can be applied to various functions within a distribution centre and also offers the ability to mix and match with other paperless technologies for a ‘best fit’ solution.